Ticket Exchange/Refund
Eventbrite – Del Mar, Los Angeles, Las Vegas, San Mateo, and San Jose
Exchange a Ticket
- Log in to your Eventbrite account and go to your “Tickets” page.
- Find the ticket you want to exchange and click on it.
- Click on the “Edit” button located at the top right of the ticket information.
- From there, select the option to “Exchange” the ticket.
- Follow the prompts to select the new ticket type, date, or time you want to exchange for.
- If there is a price difference between the tickets, you will be prompted to pay the additional amount or receive a refund for the difference.
- Review the details of your exchange and confirm your request.
Request a Refund
Tickets purchased on Eventbrite can be refunded up to 7 days before the start of the event. After that time we are only able to issue a transfer to another date/time
- Log in to your Eventbrite account and go to your “Tickets” page.
- Find the ticket you want to request a refund for and click on it.
- Click on the “Request a Refund” button located at the top right of the ticket information.
- Follow the prompts to select a reason for the refund request and provide any additional information requested.
- You will receive a notification once your refund request has been processed.
Universe – San Diego, Berkeley
Exchange a Ticket
- Log in to your Universe.com account and go to your “Tickets” page.
- Find the ticket you want to exchange and click on it.
- Click on the “Exchange” button located at the top right of the ticket information.
- From there, select the option to “Exchange” the ticket.
- Follow the prompts to select the new ticket type, date, or time you want to exchange for.
- If there is a price difference between the tickets, you will be prompted to pay the additional amount or receive a refund for the difference.
- Review the details of your exchange and confirm your request.
Request a Refund
Tickets purchased through Universe/Ticketmaster are only able to be exchanged for a different date/time
Etix – Sacramento
Exchange a Ticket
To request a ticket refund or exchange please send an email to [email protected]
The event ticketing for our FoodieLand Sacramento is handled directly by Cal Expo. If you have reached out to Cal Expo and have not heard back within one week please contact [email protected]